Terms of service

Last updated October 9, 2026. Draft pending legal review, placeholders in brackets.

These terms govern your use of SKALO, provided by SKALO LLC, a Delaware limited liability company, 16192 Coastal Highway, Lewes, Delaware 19958, United States ("we"). By creating an account you accept them.

1. What SKALO is

SKALO is an AI assistant for info businesses and personal brands. It produces analysis, plans and written assets based on a proprietary method and on the information you provide. It is software, not a human consultant, and it can make mistakes. You are responsible for verifying outputs and for the decisions you make.

Nothing produced by SKALO is financial, legal, tax or investment advice, and nothing is a promise or guarantee of earnings or results. Examples, benchmarks and projections are estimates.

2. Accounts

You must be at least 18 and use SKALO for your business. Keep your login secure, you are responsible for activity on your account. Team seats on Scaler are for people who work in your business.

3. Plans, trial and payments

• Paid plans are monthly subscriptions sold and billed through Whop, our payment provider, at the price shown at checkout.
• There is no free trial. The subscription starts when you pay and renews every month until cancelled.
• Founding prices shown during the launch window stay the same for as long as your subscription stays active without interruption.
• You can cancel at any time from your account. Cancellation stops future renewals, access continues until the end of the paid period.
• Diagnosis guarantee: if you run your full diagnosis within 7 days of your first payment and it does not identify a bottleneck you consider worth more than the price paid, you can ask for a full refund of the first month within those 7 days. Other refunds for partial months are not given except where required by law.
• EU consumers: by starting to use the service during the withdrawal period you request immediate performance and acknowledge that the right of withdrawal is lost once the digital service has been fully provided, as permitted by law.

4. Usage limits

Each plan includes a weekly amount of credits and a 5 hour session limit. Both refill automatically and unused credits do not roll over. Heavier requests, such as long assets, large files, deep research and images, use more of a window than a quick answer. Extra credits bought separately are used only after the weekly credits run out and do not expire while the subscription is active. Credits have no cash value. We may adjust the limits with 30 days notice.

5. Acceptable use

Do not use SKALO to break the law, to deceive consumers (for example fake testimonials, fake scarcity or fake earnings claims), to send spam, to infringe intellectual property, to attack or overload the service, or to extract the underlying method or prompts. We may suspend accounts that do.

6. Your content and outputs

You keep the rights to what you upload and share. You give us the permissions needed to process it to provide the service. You may use the outputs SKALO generates for you in your business. Outputs may be similar to outputs generated for others. Only share links and documents you have the right to share.

7. Our property

The method, knowledge base, prompts, software and brand remain ours. Your subscription gives you a personal, non transferable right to use the service.

8. Availability and changes

We work to keep SKALO available but do not guarantee uninterrupted service. We may improve or change features. Material changes to these terms will be notified by email at least 15 days in advance.

9. Liability

To the extent allowed by law, SKALO is provided as is, and our total liability for any claim is limited to the amounts you paid in the 3 months before the claim. We are not liable for lost profits or indirect damages. Nothing limits liability that cannot be limited by law.

10. Law and contact

These terms are governed by the laws of the State of Delaware, United States, without prejudice to mandatory consumer protections of your country of residence. Contact: support@skaloai.com.